support: [email protected]
Please allow 1-5 days to process orders before shipment. Once order is shipped you will receive a tracking number via email. Please allow 2-5 days to arrive once shipped for domestic shipments. We are not responsible for any lost or stolen packages. If you have any questions regarding your order email [email protected]
Due to the spread of COVID-19, some orders may be delayed for reasons beyond our control.
Refunds and exchanges are allowed if the product is defective or the incorrect size. Please contact us via email within 15 days of receiving your order.
Information We Collect.
Jacov treats compliance with its privacy obligations seriously. This is why we have developed this Policy, which describes the standards that jacov applies to protect Personal Data.
– Types of Personal Data collected Why we collect it
Name & Shipping Address enables the correct processing and Billing address shipping of customer orders. Financial Information
and Email data are only used for communication with the
customer about order status and customer support
– How is your Personal Information Stored and who is it Shared with?
Jacov does not disclose or share customer information with any affiliates outside of itself. Information may be stored but only to ensure proper fulfillment and delivery of a customer’s goods or for email communication regarding the order. Information is kept safe and encrypted. Jacov does not collect the information or accept orders of children ages 13 and under.
Jacov does not store surfing data and does not use customer analytics for marketing or promotional purposes. Cookies are only used to ensure the correct operation of the site and are encrypted.
For any further questions regarding privacy or cookies contact [email protected]
1085 1/2 Grand Ave
Saint Paul MN 55105